Casper Care Solutions
caspercaresolutions.com
Casper Care Solutions Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Casper Care Solutions has 2.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good company.
Cons: Way care givers are treated.Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.
Anonymous
Casper, Wyoming
Short Review on October&nbs-04:00;06,&nbs-04:00;2016
2 checks bounced. 1 paycheck never received. Checks were handed out at The Metro, or Washington Park. Bad business practices.
Reason of review:
Problems with payment
Anonymous
Casper, Wyoming
Casper Care Solutions Work Experience Review from Casper, Wyoming
Employees aren't paid for the hours worked. Too many people working together that are related. They make false promises to staff. They care more about the clients money, than the care of th client. The owners put all of the work on the supervisors, including answering all phone calls & hiring staff, firing staff, meeting clients, to introduce to their staff. Horrible place to work. They still owe me 300.00
Reason of review:
Problems with payment
1 comment
Anonymous
Do NOT trust THIS COMPANY
You are put in harms way, you are exepected to hand out meds , you pay your own taxes, if you get paid at all. They never show up until they realize the rich family memember will be there to imress. You are run crazy, overworked, underpaid, if paid like I have said , you get promied bonuses, there are none, they only cater to the wealthy in casper or to whose families are connected to social services hoping they can stick you in the middle and hope for the best. I have seen people begging to be paid, I have seen people being lied to abused and neglected. RUN as FAST as YOU can FROM this horror story of a company who will tell you just what you want to hear to be hired. They do not care about the client, the employees they hire, they care about the money they are making off of trusting families. RUN FOREST RUN
Loss:
$2700
Cons:
- Clients money is most important
- Way care givers are treated
3 comments
Anonymous
Not a good company
Pay checks from this company were often late. The management would not return phone calls from employees or clients. The owners often times lied to caregivers about getting paid and when they would possibly get paid. Many employees had checks that bounced. This happened to many employees several times. Clients complained about how rude the owners were when they came to collect their money. The owners would not schedule an appointment to pick up payment, but they would just show up at the home and expect payment on the spot. Some clients felt that this was very tacky and were not happy about this way of paying Casper Care Solutions
Reason of review:
Poor customer service
1 comment
Anonymous
Not sure why some people have a job here
Ok, I waited a while to write this review, as I did not wish to do so out of anger. Yet, I am still upset about the care givers that were provided through this company. I do understand that there is always going to be a certain amount of turn over in any company, but there was no consistency at all on who would show up to care for my father. Those who did show up seemed more interested in texting on their cell phones than giving my father attention. I do not think that is very professional. Additionally, I had some items show up missing, yet another reason for the delay in writing this review, as I thought I coud possibly have misplaced them, and decided to keep looking, rather than make an unproven accusation. Over 6 months later, these are items I should have found by now, if I really did misplace them. Only care givers were in the home, no chance that any one else could have taken them. Based on the complaints I heard from the caregivers, I now know this company is all about the almight dollar, and their work has little or nothing to do with caregiving.
Reason of review:
Poor customer service
1 comment
Anonymous
Washington, District Of Columbia
Care giver employee ashamed of company
I have recently received my 3rd "no funds available" pay check. My replies from the owners are either ignored or handled with twisted words of excuses. This last pay check I had to chase the owners down for 4 days after rudely being told I wasn't get a check on pay day. Then told had to wait another 4 days before cashing it. After 8 days of waiting since actual pay day,I went to cash check and was unable to due to no funds in account. Then notified owners which one would not respond and the other one sent me nasty text messages saying for me not to contact him any more and he was done with me. I am just trying to receive and cash a check owed to me. also thru being employeed with company I have experienced / seen a lot of wrong with this company. Only stayed because of family I was giving care to. I am fully dedicated to the families I care for.
Cons:
- Way care givers are treated
Reason of review:
Problems with payment
2 comments
Anonymous
Rock Springs, Wyoming
Dangerous service provided to elderly. Also promised full refund which they did not do.
I signed up for 24/7 care for my Mother, who has dementia Never the same person. Saw my Mother regress further into dementia. All the caregivers talked incessantly to me. Ignored my Mother. Paid $3696.00 up front. Canceled service after 4 days. John Watson a partner in the company promised me a full refund. Never happened. Also wanted to control my Mother's warfarin. I talked to Wyoming Cardiologist and the person that does do the testing. She had never heard of this Company. Warfarin check has to be done through a Dr. This company was going to do it themselves--dangerous for a wrong does can kill. Also providing physical therapy without a Dr's order. This too is dangerous. I want to stop them before an elderly person is hurt out of negligence and doing medical procedures without a license.
Reason of review:
Poor customer service
3 comments
Anonymous
Casper, Wyoming
No funds availiable
i had worked for this comapny 6 months and 4 of my cheks have bounced and each check is from a differnt bank. this company does not care about the people they help they only care about making a lots of money its a sad thing to be ashamed to tell people u work for Casper Care Solutions they offer nothing to the emploees, no insurance, u pay your own taxes that way u are in trouble when they screw u over. RUN as fast as u can from these idiots who want ur money and dont care about ur family TL
Reason of review:
Problems with payment
Anonymous
Casper, Wyoming
Worked for this company
While I worked for Casper Care Solutions, they always had a written plan, they had always gone into the homes to make sure what kind of help was needed, they do care about their clients. Reading all these smart assed comments makes me realize how low some folks will go when they don't get their paychecks. I can say that in each home I worked that the social worker and the R.N or LPN in charge had already came in. While I worked there I was paid, it was the same girls with each client. This company is a very good company. I'd highly recommend them.
Pros:
- Good company
Reason of review:
Good quality
3 comments
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Since I took over payroll this summer not one paycheck has been late or bounced. The reason that there was a problem was because of a couple of dead beat clients that did not pay for the services that they received and have not paid to this point who collectively owe Casper care solutions in excess of $65,000.00. If you are truly owed 300 dollars please contact me immediately and it will be rectified!