Anonymous
map-marker Casper, Wyoming

Short Review on October&nbs-04:00;06,&nbs-04:00;2016

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2 checks bounced. 1 paycheck never received. Checks were handed out at The Metro, or Washington Park. Bad business practices.
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Reason of review:
Problems with payment
Anonymous
map-marker Casper, Wyoming

Casper Care Solutions Work Experience Review from Casper, Wyoming

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Employees aren't paid for the hours worked. Too many people working together that are related. They make false promises to staff. They care more about the clients money, than the care of th client. The owners put all of the work on the supervisors, including answering all phone calls & hiring staff, firing staff, meeting clients, to introduce to their staff. Horrible place to work. They still owe me 300.00
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Reason of review:
Problems with payment
1 comment
Guest

Since I took over payroll this summer not one paycheck has been late or bounced. The reason that there was a problem was because of a couple of dead beat clients that did not pay for the services that they received and have not paid to this point who collectively owe Casper care solutions in excess of $65,000.00. If you are truly owed 300 dollars please contact me immediately and it will be rectified!

Anonymous

Do NOT trust THIS COMPANY

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You are put in harms way, you are exepected to hand out meds , you pay your own taxes, if you get paid at all. They never show up until they realize the rich family memember will be there to imress. You are run crazy, overworked, underpaid, if paid like I have said , you get promied bonuses, there are none, they only cater to the wealthy in casper or to whose families are connected to social services hoping they can stick you in the middle and hope for the best. I have seen people begging to be paid, I have seen people being lied to abused and neglected. RUN as FAST as YOU can FROM this horror story of a company who will tell you just what you want to hear to be hired. They do not care about the client, the employees they hire, they care about the money they are making off of trusting families. RUN FOREST RUN
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Loss:
$2700
Cons:
  • Clients money is most important
  • Way care givers are treated
3 comments
Guest

To address payroll that has not been late or bounced for more than six months since there was a change in management with payroll. Caregivers do pass meds which is in compliance with the law and with the the state board of nursing.

As far as paying your own taxes all caregivers are told of this when offered a contract with Casper care solutions and sign a contract that clearly states this and the contracted rate that the caregiver is paid at, it is also up to the caregiver how much or little that they work. I would suspect you are probably someone who had your contract terminated.

Guest

they hired only what looked like tweaker girls and pill popping junkies to take care of my mom, they would sleep and eat everything in our house. I came in once and the girl actually told me to hold on while she finished playing candy crush as my mom lay there.

And when they did eat they did not clean up. Oddly never the same person and never a change in the standards of what this company hires, obviously anyone and everyone.

Shame on you, shame on your standards. I think finding a total stranger off the streets is better quality care.

Guest
reply icon Replying to comment of Guest-992227

Oddly I worked for this company, never ate anyones food, never was a tweaker, never used my cell phone to play games. Only used it for talking to someone from the company.

Grow up and stop being so immature and again, oddly being in somones home, we always did alittle cleaning and what ever else was needed on the side. Maybe you should be out in the streets looking for what it is you seem to be on, oddly you meantion tweakers? I always worked with the same group of girls, and yes there are occasions someone is ill.

All of this over your paycheck? This is a GOOD company

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Anonymous

Not a good company

Pay checks from this company were often late. The management would not return phone calls from employees or clients. The owners often times lied to caregivers about getting paid and when they would possibly get paid. Many employees had checks that bounced. This happened to many employees several times. Clients complained about how rude the owners were when they came to collect their money. The owners would not schedule an appointment to pick up payment, but they would just show up at the home and expect payment on the spot. Some clients felt that this was very tacky and were not happy about this way of paying Casper Care Solutions
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Reason of review:
Poor customer service
1 comment
Guest

Payroll has not been late or bounced since this summer when I took over payroll. Clients are only collected from in person if that is what is convenient for them or if they are clients that are hard to get paid from.

Your particular client by the way never paid for the services that they received and still have not! You however were paid.

Anonymous

Not sure why some people have a job here

Ok, I waited a while to write this review, as I did not wish to do so out of anger. Yet, I am still upset about the care givers that were provided through this company. I do understand that there is always going to be a certain amount of turn over in any company, but there was no consistency at all on who would show up to care for my father. Those who did show up seemed more interested in texting on their cell phones than giving my father attention. I do not think that is very professional. Additionally, I had some items show up missing, yet another reason for the delay in writing this review, as I thought I coud possibly have misplaced them, and decided to keep looking, rather than make an unproven accusation. Over 6 months later, these are items I should have found by now, if I really did misplace them. Only care givers were in the home, no chance that any one else could have taken them. Based on the complaints I heard from the caregivers, I now know this company is all about the almight dollar, and their work has little or nothing to do with caregiving.
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Reason of review:
Poor customer service
1 comment
Guest

This so called caring loving concerned company also took care of my Daddy. Caregivers would show up late if at all, smelling of smoke, talking on the cell phones and texting.

Eating most of the food. Never wiping their feet. One spanish girl didn't even flush the toilet and talked about xanax to me. My Daddy sat wet for 6 hours, I placed a tag only I would notice so that I could be sure of the girls honesty and sure enough, there he sat wet for 6 hours unable to speak for himself.

I am stunned and I am horrified. Money gone, Daddy in worse shape.

They sure seemed to perk up when I said I was leaving, they jumped right on top of things. But now that the money is no longer a motivation for casper cares less solutions, I am contacting a lawyer.

Anonymous
map-marker Washington, District Of Columbia

Care giver employee ashamed of company

I have recently received my 3rd "no funds available" pay check. My replies from the owners are either ignored or handled with twisted words of excuses. This last pay check I had to chase the owners down for 4 days after rudely being told I wasn't get a check on pay day. Then told had to wait another 4 days before cashing it. After 8 days of waiting since actual pay day,I went to cash check and was unable to due to no funds in account. Then notified owners which one would not respond and the other one sent me nasty text messages saying for me not to contact him any more and he was done with me. I am just trying to receive and cash a check owed to me. also thru being employeed with company I have experienced / seen a lot of wrong with this company. Only stayed because of family I was giving care to. I am fully dedicated to the families I care for.
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Cons:
  • Way care givers are treated
Reason of review:
Problems with payment
2 comments
Guest

my chek just bounced they have no concirn for us, how will i feed my family, pay for gas? they promised me 3 boneses and i got none except a bounced chek. *** u people suck

Guest

I was called into the office personally and told no paychecks last monday and again this week, we sure are good liablilites for this company who uses us does not pay us, I am having anxiety attacks, living on xanax smoking like a train, can't pay my rent, bills are piling up and I have been there for this company 'EVERY time they called me which is all the time. GET IT TOGETHER MONA

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Anonymous
map-marker Rock Springs, Wyoming

Dangerous service provided to elderly. Also promised full refund which they did not do.

I signed up for 24/7 care for my Mother, who has dementia Never the same person. Saw my Mother regress further into dementia. All the caregivers talked incessantly to me. Ignored my Mother. Paid $3696.00 up front. Canceled service after 4 days. John Watson a partner in the company promised me a full refund. Never happened. Also wanted to control my Mother's warfarin. I talked to Wyoming Cardiologist and the person that does do the testing. She had never heard of this Company. Warfarin check has to be done through a Dr. This company was going to do it themselves--dangerous for a wrong does can kill. Also providing physical therapy without a Dr's order. This too is dangerous. I want to stop them before an elderly person is hurt out of negligence and doing medical procedures without a license.
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Reason of review:
Poor customer service
3 comments
Guest

I was there as a caregiver and told personally the lady concerned above that she should in fact cancel her care. I didn't see a need for CCS to even be in the home and it's a crying shame they saw it too and took advantage of this desperate situation a daughter only wanting the best for her mother and being taken advantage of.

I just want to say I am sorry for you. Thank you for listening to my advice.

Guest

I would like to add that as a caregiver in this home, we were not allowed to interact with the mother in this situation. I asked about bathing, her likes, what she might like to talk about, what did she like to eat, what I could do?, and I was told to just sit there and watch her.

As for incessantly talking if there was any conversation at all it was not incessantly.

As for the meds, the RN and LPN in charge should know about what she is taking, how much and when. I can't even imagine accusing this company of anything but trying to be compassionate, caring and trustworthy.

And to accuse this company of furthering your mothers dementia/alzheimers is just very poor taste, sitting your mother in front of tv, telling the help to just watch her and do nothing more is wrong.

We come in hoping to help, care for, and do what we can to better the situation and get shut down and told to sit and watch?

This is unfair, unjust, rude and plain wrong to say what you have said. I highly recommend this company and have nothing but upmost respect for them.

Guest

I work in the office for the above company and the person who made this complaint I am concerned may suffer from some of the same psychological issues that her mother has. The client received over120 hours of care and made unreasonable demands upon the company and the caregivers.

She was confused being told she would be refunded her deposit when what she was told is she would be refunded unused portion of her deposit. She was refunded over 1700 dollars and did cash the check.

Also she was told we would work in partnership with a home health agency for physical therapy and with their nurse who would talk to her about the warfarin, not our company. The above complaint was made by a confused person and is unjust and untrue.

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Anonymous
map-marker Casper, Wyoming

No funds availiable

i had worked for this comapny 6 months and 4 of my cheks have bounced and each check is from a differnt bank. this company does not care about the people they help they only care about making a lots of money its a sad thing to be ashamed to tell people u work for Casper Care Solutions they offer nothing to the emploees, no insurance, u pay your own taxes that way u are in trouble when they screw u over. RUN as fast as u can from these idiots who want ur money and dont care about ur family TL
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Reason of review:
Problems with payment
Anonymous
map-marker Casper, Wyoming

Worked for this company

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While I worked for Casper Care Solutions, they always had a written plan, they had always gone into the homes to make sure what kind of help was needed, they do care about their clients. Reading all these smart assed comments makes me realize how low some folks will go when they don't get their paychecks. I can say that in each home I worked that the social worker and the R.N or LPN in charge had already came in. While I worked there I was paid, it was the same girls with each client. This company is a very good company. I'd highly recommend them.
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Pros:
  • Good company
Reason of review:
Good quality
3 comments
Guest

They must of gave you a good *** reference,so what people write stuff because they didn't get their pay checks!!!! Who want to work for free,I use to work for them and it's sad how stuff is ran they still had me on their payroll and I hadn't worked for them people in two months.the problem is folks don't work for free ms Lpn you just go in to see how sick they are to admit them not so much of hands on Casper care solutions sucks

Guest

dont know who paid you to write this but this company sucks, they are unorganinzed understaffed only work for the wealthy and seek them out. Go into homes, have a care plan? you call a black book on the counter a care plan???a black book full of *** and gossipy drama, nothing about the client only complaints about the other rotten caretakers and thier xanax and filthiness????this had to be written by a really *** or highly paid employee stay away from these people your loved ones are in better hands at the salvation army

Guest
reply icon Replying to comment of Guest-997421

yeppers this company is unorganized lazy not motivated until money is involved. it is understaffed under trained idiots who took care of my mom and looking at that black book on the counter was nothing more than gossip and *** about each other and the management, not being paid, eating my food

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